MD Ally, a healthcare navigation company transforming 911 systems and 2021 ADAPT Awardee, has raised $14 million in Series A funding to expand its innovative solutions. The platform integrates telehealth and non-emergency services into traditional emergency dispatch systems, helping first responders prioritize critical cases while offering alternative care pathways for non-urgent situations. The funding round will accelerate MD Ally’s mission to improve public safety and healthcare efficiency.
From the press release:
MD Ally is also tackling a critical issue in emergency medical services, the overwhelming influx of millions of non-emergency 911 calls. And these calls strain EMS systems, increase ambulance wait times, overcrowd emergency rooms and drive unnecessary healthcare costs. By also collaborating with public safety systems and health insurance payors, MD Ally’s 911 virtual care program ensures that callers with non-emergency concerns receive timely, appropriate, and convenient care.
The company is also partnering with some of the largest cities in the US like Phoenix, AZ and implementing several national payor partnerships across Florida, Arizona, and California to serve over 5 million patients. And the funding will enable MD Ally to open up access to its solution to other forward-thinking public safety and payor partners that have been waiting to achieve similar outcomes. This growth will further enhance the company’s 911 and EMS-integrated technology, expand clinical services, and extend downstream care coordination partnerships.
“This funding marks a key milestone for MD Ally. Our goal is to implement revolutionary, non-emergency 911 care pathways, ensuring that patients receive the right level of care quickly and efficiently. We’re “officiating” historic partnerships between public safety systems and payors that have already significantly improved patient outcomes. With the support of new partners like Frist Cressey, and continued support from existing investors like General Catalyst, we are poised to recruit even more incredible talent, expand our impact nationwide, and successfully tackle a challenge that drives over $31.5B in excess costs every year.” – Shanel Fields, Founder & CEO of MD Ally