MD Ally is a navigation software that incorporates telehealth and mental health services into 911 and first-responder dispatches. It integrates telemedicine into the EMD process to triage callers, non-life-threatening concerns, virtual medical and behavioral healthcare professionals, in-network follow-up care, alternate transportation, and social services.
MD Ally aims to broaden the scope of EMS care and collaboration – and is free for any public safety entity to use. By providing technology that expands the range of patient-centered care options available to dispatchers and medics, together they can improve response and offload times, clinical outcomes, and first responders’ ability to save lives.
It was founded in 2018 and is based in New York, New York.